Privacy Policy

Lazur Key Concierge (“we”, “us”) provides private luxury concierge and lifestyle management services. Discretion is central to how we work. This policy explains how we handle information you share when you contact us or use this website.

Information we collect

When you submit a private request or contact us, we may receive your name, email address, telephone or WhatsApp number, preferred dates, destination, guest numbers, service interests, budget guidance and any details you choose to include.

Technical data such as browser type, device and approximate location may be collected via standard server logs or analytics tools if enabled.

How we use information

• To respond to your enquiry and arrange requested services
• To coordinate with trusted partners only as needed to fulfil your request
• To improve our website and service quality
• To meet legal or regulatory obligations where applicable

Sharing

We do not sell personal data. We share information only with suppliers and partners required to deliver your arrangements (for example aviation, yacht, villa or hospitality providers), under appropriate confidentiality expectations, or when required by law.

Retention

We retain enquiry and client records only as long as needed for the relationship, legitimate business purposes, or legal requirements.

Your rights

Depending on your location, you may have rights to access, correct, delete or restrict processing of your personal data, and to object to certain processing. Contact us at [email protected] to exercise these rights.

Security

We apply appropriate technical and organisational measures to protect information. No method of transmission over the internet is perfectly secure; we encourage discreet channels for sensitive requests.

Contact

Questions about privacy: [email protected]